[rt-users] anyone successfully using rt-mailgate and Postfix v2?

[Russ Johnson]

At 08:52 PM 3/4/2003 -0500, you wrote:

>At first I was getting this message in the maillog:
>Mar  4 16:10:43 xxxserver postfix/local[9823]: 766DE1B003: 
>to=<tickets-comments at xxx.com>, relay=local, delay=0, status=bounced 
>(Command died with status 2: " /etc/smrsh/rt-mailgate --action comment". 
>Command output: Can't do setuid )
>
>Now I'm getting this:
>Mar  4 16:54:27 xxxserver postfix/local[10044]: 9A1BB1B003: 
>to=<tickets-comments at xxx.com>, relay=local, delay=1, status=bounced 
>(Command died with status 2: " /etc/smrsh/rt-mailgate --action comment". 
>Command output: Can't locate config.pm in @INC (@INC contains: 
>/usr/local/rt2/etc /usr/local/rt2/lib 
>/usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 
>/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi 
>/usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl 
>/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi 
>/usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at 
>/usr/local/rt2/lib/RT/Interface/Email.pm line 107. BEGIN 
>failed--compilation aborted at /usr/local/rt2/lib/RT/Interface/Email.pm 
>line 107. Compilation failed in require at /etc/smrsh/rt-mailgate line 18. 
>BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line 30. )
>
>Any thoughts?


Here's what I have for an alias in my rt/postfix installation:

rt-support:     |"/usr/local/rt2/bin/rt-mailgate --queue support --action 
correspond"

Now, this works.

What it looks like to me is that you can't find config.pm. What are the 
perms on that? Try setting them to everyone can read to see if that helps.

Russ