[rt-users] Creating new tickets to go *out* to customers

[Phil Homewood]

Anne P. Mitchell, Esq. wrote:
> to it to get the email out to the customer (because when we make 
> the customer the requestor, they don't receive any ticket body upon 
> the first submit, no matter what we try).

Do you have an OnCreate AutoreplyToRequestors scrip?
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