[rt-users] search tickets error

[Brent Geach]

Hi
After having the problem with the  "LoadById" I upgraded to 2.1.84 today and
sorted out that problem, and all correspondence via email and web works great.

Now Im having this problem when I try go to search tickets or display the
tickets in a queue


Can't locate object method "CountAll" via package "RT::Tickets" at
/export/www/rt3/lib/RT/Tickets_Overlay.pm line 1698.


Trace begun at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
line 121
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method
"CountAll" via package "RT::Tickets" at
/export/www/rt3/lib/RT/Tickets_Overlay.pm line 1698.^J') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::__ANON__('Can\'t locate object method "CountAll" via
package "RT::Tickets" at /export/www/rt3/lib/RT/Tickets_Overlay.pm line
1698.^J') called at /export/www/rt3/lib/RT/Tickets_Overlay.pm line 1698
RT::Tickets::CountAll('RT::Tickets=HASH(0x955a234)') called at
/export/www/rt3/share/html/Search/Listing.html line 105
HTML::Mason::Commands::__ANON__ at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8adc274)')
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x8adc274)') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)',
'HTML::Mason::Component::FileBased=HASH(0x8adc274)') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)')
called at /export/www/rt3/share/html/autohandler line 146
HTML::Mason::Commands::__ANON__ at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8fb3f04)')
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {...}('HTML::Mason::Component::FileBased=HASH(0x8fb3f04)') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)',
'HASH(0x956da3c)', 'HTML::Mason::Component::FileBased=HASH(0x8fb3f04)') called
at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)',
'HASH(0x956da3c)', 'HTML::Mason::Component::FileBased=HASH(0x8fb3f04)') called
at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)',
'HASH(0x956da3c)', 'HTML::Mason::Component::FileBased=HASH(0x8fb3f04)') called
at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 296
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)')
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9289c60)')
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 787
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x88e1104)',
'Apache=SCALAR(0x925eb30)') called at /export/www/rt3/bin/webmux.pl line 120
RT::Mason::handler('Apache=SCALAR(0x925eb30)') called at /dev/null line 0
eval {...}('Apache=SCALAR(0x925eb30)') called at /dev/null line 0

-- 
  (    (                                                         _______
  ))   ))   .-"There's always time for a good cup of coffee."-.   >====<--.
C|~~|C|~~| (>-----Brent Geach - brent.geach at telecom1.com------<) |    = |-'
 `--' `--'  `---------------                   ---------------'  `------'