[rt-users] RT 3, lack of CLI, and escalation?

Stuart Krivis ipswitch at apk.net
Mon Mar 17 14:42:42 EST 2003


Maybe I missed this, but...

I use Jesse's escalator script to escalate Priority. It depends upon the 
CLI.

I also see that there is a sql_rt2_escalator that Fred Reimer did.
It appears the switching would get around my need for the CLI.

Has anyone made a switch from Jesse's script to Fred's? Is the 
functionality equivalent?





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