[rt-users] RT 3.x problems with sending mail from web interface.

B. Ash bash at eece.unm.edu
Tue Mar 18 12:06:20 EST 2003


Hi,

I want to reply to the request from the web interface, I can compose the 
message, and I can submit it but it never gets delivered.

Is there a scrips needed for this particular action.

Cheers,

--bash

Jesse Vincent wrote:
> What Scrips have you set up for RT? are you taking into account the fact
> that RT doesn't automatically mail the person sending the message?
> 
> 
> On Tue, Mar 18, 2003 at 09:09:41AM -0700, B. Ash wrote:
> 
>>Hi,
>>
>>I have had some success with RT 3.x so far.  I can create a ticket both 
>>from the rt-mailgate, and the web interface, an auto-reply is sent to 
>>the requestor for both instances.
>>
>>Unfortunately when I attempt to reply to the newly created ticket the 
>>mail is not delivered to the requestor.
>>
>>I am sure it is just a configuration error.
>>
>>
>>Any ideas...
>>
>>Cheers
>>
>>--bash
>>
>>_______________________________________________
>>rt-users mailing list
>>rt-users at lists.fsck.com
>>http://lists.fsck.com/mailman/listinfo/rt-users
>>
>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 
> 




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