[rt-users] RT3 - cannot send to more than one AdminCC

[Shmulik Gazit]

Hello,

I'm finally beginning to understand what was wrong with my RT2 and RT3
installation.
Everything worked but notifying AdminCCs.

When I created an AdminCC on the local linux machine, it got notified.
When I set up only one AdminCC on our main domain (x at olivesoftware.com), it
got the CC.
When I set up two AdminCC on the local linux machine, it works too.

This is how it looks like in /var/log/maillog:

Mar 19 20:18:05 rt sendmail[14655]: h2JII5C14655: from=apache, size=1095,
class=-60, nrcpts=4, msgid=<rt-3.0.0rc1-13-15.16.937082358
2307 at olivesoftware.com>, relay=apache at localhost
Mar 19 20:18:05 rt sendmail[14655]: h2JII5C14655:
to=test2 at rt.olivesoftware.com, ctladdr=apache (4041/502), delay=00:00:00,
xdelay=0
0:00:00, mailer=local, pri=229095, dsn=2.0.0, stat=Sent
Mar 19 20:18:05 rt sendmail[14655]: h2JII5C14655:
to=shay at olivesoftware.com,shmulik at olivesoftware.com, ctladdr=apache
(4041/502), de
lay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=229095,
relay=mail.olivesoftware.com. [192.115.127.34], dsn=2.0.0, stat=Sent (Ok)
Mar 19 20:18:05 rt sendmail[14655]: h2JII5C14655:
to=gazit at rt.olivesoftware.com, ctladdr=apache (4041/502), delay=00:00:00,
xdelay=0
0:00:00, mailer=local, pri=229095, dsn=2.0.0, stat=Sent

My questions:
1) Why are the local Admins get "their own" "to" line, and the remote ones
got one "to" line for both?
2) Although it says "sent" I don't get anything. Is there any way to make
the sending more verbose in some log? I'm using the default sendmailpipe on
a RedHat 7.3.
3) In the RT configuration file, I did not understand where $LogDir is
defined, and how I make RT log "debug" into it..?
4) It was mentioned that RT can actually send directly to a remote mail
server (mine sits at mail.olivesoftware.com) - how is that configured?

thanks for any help!

/Shmulik.



Shmulik Gazit
Application Engineer
Olive Software LTD.
http://www.olivesoftware.com
Phone: +972-9-7643525
Direct: +972-9-7643510
Cell: +972-54-483949
Fax: +972-9-7643526
ICQ: 4262850
MSN: shmulikgazit at hotmail.com
YahooM: shmulikgazit at yahoo.com
AOL: ShmulikGZ