[rt-users] Some questions

Kazu Kimura kazu at kmn.co.jp
Thu Mar 20 02:36:23 EST 2003


Yes,

I did try restarting httpd and dropped database and recreated.  All attempt
were failed.

I tried with older version of  RT such as rt-2-1.84 but the result is same.

I capture the http request from client to RT server as follows.

...Accept-Language:ja.........(snip)........user=root&pass=password&Error=%E
3%81%82%E3%81%AA.....


I believe this means the client(Internet Explorer) sent data with user
'root' and password 'password' correctly.

I check the initialdata at /opt/rt3/etc/ and it includes above user and
password.

# Initial data for a fresh RT3 Installation.

@Users = (
    {  Name     => 'Nobody',
       RealName => 'Nobody in particular',
       Comments => 'Do not delete or modify this user. It is integral '
         . 'to RT\'s internal data structures',
       Privileged => '0', },

    {  Name         => 'root',
       Gecos        => 'root',
       RealName     => 'Enoch Root',
       Password     => 'password',
       EmailAddress => "root\@localhost",
       Comments     => 'SuperUser',
       Privileged   => '1', } );

Any suggestion?

Regards,
Kazu
----- Original Message -----
From: "Jenn Sturm" <jsturm at hamilton.edu>
To: <rt-users at lists.fsck.com>
Sent: Thursday, March 20, 2003 2:52 AM
Subject: Re: [rt-users] Some questions


> Did you try restarting httpd after installing?
>
> -Jenn
>
> On Wednesday, March 19, 2003, at 05:30  AM, Merritt Krakowitzer wrote:
>
> > Ive just installed RT 3, RC 3 and i get in fine with root and password
> > the first time, Maybe try dropping the Database, and recreating it.
> >
> > Merritt.
> >
> > On Wed, 2003-03-19 at 12:06, Kazu Kimura wrote:
> >> Hello ML people,
> >>
> >> I have installed RT 3-0-0rc3 and it seems it works properly
> >> concerning web
> >> interface.
> >>
> >> But I cannot login with 'root' and 'password' where this is rejected.
> >>  Do
> >> you know the initial password?
> >>
> >> In addition, though this is rt 3-0-0rc3, the interface shows this is
> >> rt2.1.68.   Does this mean I installed 2-1-68 instead of rc3?
> >>
> >> Regards,
> >> Kazu
> >>
> >> _______________________________________________
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> >>
> >> Have you read the FAQ? The RT FAQ Manager lives at
> >> http://fsck.com/rtfm
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