[rt-users] Problem with RT Mailgate

Shmulik Gazit Shmulik at olivesoftware.com
Tue Mar 25 08:09:50 EST 2003


ahmad,

Either you didn't give "Everybody" the permissions needed (at least "Create
Ticket") or that "Unprivilidged" needs to get that one (someone said it
here, but I think that was for the web interface create ticket).

/Shmulik.


-----Original Message-----
From: vakeel ahmad [mailto:vakgroup at yahoo.com]
Sent: Tue, March 25, 2003 11:49 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Problem with RT Mailgate


I have mail problem with rt-mailgate when something
send to rt mailgate it returns the mail and message is
(--"Ticket creation failed" No permission to create
tickets in the queue 'general' --).

 How can I solve this problem.


With Regards
Vakeel.

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