[rt-users] Duplicate Response Messages

Jason Alexander jason-alexander at uiowa.edu
Fri Mar 28 17:15:44 EST 2003


Hello all,

I have RT 3.0.0 setup.  I have been tracking the beta and have just really 
started to play with things now that
the major changes are over.   We seem to have things working ok except when 
a person sends in a ticket
by e-mail they get two reply messages that are identical.  There is only 
one ticket created which is good.

Anyone else seeing this.  I'm wondering if this is a case of to many upgrades.

Thanks
Jason


***************************************************
Jason Alexander
Senior Security Analyst
CIO Office, The University of Iowa
300-28 University Services Building
jason-alexander at uiowa.edu / 319-335-6174
***************************************************




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