[rt-users] Problems Starting RT 3.0.1

[Jesse Vincent]

When rt's fastcig server fails to start, the best thing to do is often
to try running it by hand and see what it complains about. Perhaps you
haven't satestfied all its dependencies?

	-j


On Fri, May 02, 2003 at 05:51:58PM +0200, Manuel Bernardy wrote:
> Hi, ok, i just updated to 3.0.2pre5 but now I get an Error 500 and the
> apache error log says:
> 
> [Fri May  2 17:41:09 2003] [notice] Apache/1.3.27 Ben-SSL/1.48 (Unix)
> mod_fastcgi/2.4.0 PHP/4.3.1 configured -- resuming norm al operations [Fri
> May  2 17:41:09 2003] [notice] suEXEC mechanism enabled (wrapper:
> /usr/local/apache/bin/suexec) [Fri May  2 17:41:09 2003] [notice] Accept
> mutex: sysvsem (Default: sysvsem) [Fri May  2 17:41:14 2003] [warn] FastCGI:
> server "/opt/rt3/bin/mason_handler.fcgi" (uid 509, gid 103) restarted (pid
> 16013) [Fri May  2 17:41:14 2003] [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" (pid 16013) terminated by calling exit wi
> th status '114' [Fri May  2 17:50:18 2003] [error] [client 62.67.209.108]
> FastCGI: comm with server "/opt/rt3/bin/mason_handler.fcgi" aborted
> : idle timeout (30 sec)
> [Fri May  2 17:50:18 2003] [error] [client 62.67.209.108] FastCGI:
> incomplete headers (0 bytes) received from server "/opt/rt
> 3/bin/mason_handler.fcgi"
> 
> What to do now?
> 
> Thank you again!
> Manuel
> 
> -----Ursprüngliche Nachricht-----
> Von: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com] Im
> Auftrag von Jesse Vincent
> Gesendet: Freitag, 2. Mai 2003 17:23
> An: Manuel Bernardy
> Cc: rt-users at fsck.com
> Betreff: Re: [rt-users] Problems Starting RT 3.0.1
> 
> On Fri, May 02, 2003 at 05:04:10PM +0200, Manuel Bernardy wrote:
> > Hi, i tried to start rt3.0.1 with fastcgi under my apache with 
> > following
> > configuration:
>  
> RT 3.0.1's fastcgi support was broken due to a tainting bug.
> RT 3.0.2pre5 is the current pre-release of rt 3.0.2 and is strongly
> recommended instead of 3.0.1.  You can pick it up from
> fsck.com/pub/rt/devel/
> 
> -- 
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
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