[rt-users] Couldn't create a ticket (/opt/rt3/lib/RT/Ticket_Overlay.pm:482)

Mariana Martins Lopes mariana.lopes at multicert.com
Mon May 5 11:45:46 EDT 2003


Hi!
I installed RT3, with PostgreSQL and uploaded my DB, from RT2.
Now, I can create queues, users, etc, but I can't create tickets! When I try to do it, I get the following error, in Apache's error log:
 [Mon May  5 15:59:01 2003] [crit]: Couldn't create a ticket (/opt/rt3/lib/RT/Ticket_Overlay.pm:482)
 [Mon May  5 15:59:01 2003] [error]: WebRT: Ticket could not be created due to an internal error () (/opt/rt3/share/html/Elements/Error:53)

Anybody can give me a help, about this?
Thanks!
Mariana

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