[rt-users] Please Help. RT does not work!

Manuel Bernardy bernardy at nexus-netsoft.com
Mon May 5 16:46:43 EDT 2003


Hi, i recently posted my problem, but i could not solve it until today :-(.
I have RT 3.0.2pre5 installed and try to run it with fastcgi on my apache
1.3.27 with suexec. Here is what error_log says:

 

[Mon May  5 22:41:26 2003] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 secon

ds given 3 attempts, its restart interval has been backed off to 600 seconds

[Mon May  5 22:41:26 2003] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" (uid 509, gid 103) restarted (pid 19103)

[Mon May  5 22:41:26 2003] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" (pid 19103) terminated by calling exit wi

th status '114'

[Mon May  5 22:41:26 2003] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 secon

ds given 3 attempts, its restart interval has been backed off to 600 seconds

 

Apaches Configuration is:

User www

Group www

SSLDisable

LoadModule rewrite_module libexec/mod_rewrite.so

LoadModule php4_module        libexec/libphp4.so

LoadModule fastcgi_module libexec/mod_fastcgi.so

AddModule mod_fastcgi.c

FastCgiWrapper /usr/local/apache/bin/suexec

FastCgiIpcDir /var/lib/httpd

AddHandler fastcgi-script .fcgi

AddHandler cgi-script .cgi .pl

AddType application/x-httpd-php .php .php3 .php4 .phtml

<VirtualHost 213.131.230.179>

 AddDefaultCharset UTF-8

 FastCgiServer /opt/rt3/bin/mason_handler.fcgi

 Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

 ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

</VirtualHost>

 

Suidperl: 

-rwsr-xr-x    2 root     root      1126686 Sep  9  2002 suidperl

 

If I run mason_handler.fcgi under rt directly I get html output. If I try to
run it via apache, nothing happens for minutes then I get an internal server
error 500. 

 

Please, can anyone help?

 

Thank you very much!
Manuel Bernardy

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