[rt-users] Un-merging tickets

[John Gedeon]

I think that is enough but i am not sure since there is also an 
effectiveticket field in the transactions table but it doesn't look like 
that ever gets set. I would say that if you changed the effectiveid of 
11215 from 11190 to 11215 it would unmerge the two tickets.

John
At 10:10 PM 5/4/2003, you wrote:
>Hi All,
>
>a quick question: Is it enough to do
>
>update tickets set effectiveid = id where id = 11215;
>
>to unmerge ticket no. 11215 from 11190, into which it accidentally
>got merged? Or are there other places where I should look at?
>
>(RT 2.0.15/RHDB 2.1)
>
>Binand
>
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