[rt-users] pending tickets not listed
Oscar Arranz
oscar at e-milio.com
Tue May 6 11:25:33 EDT 2003
Hi all,
I've just started to use RT 3.0.0 and I have created some groups,
users and queues. Then I have created some tickets into various queues
and I was able to see all the tickets when I login to the system. But
when I changed the status of one of these tickets from new to pending,
this ticket is not shown anymore in my main page. I have to go to search
and look for pending tickets to get it.
Can I change the default listing settings to show all tickets?
Thanks,
Oscar
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