[rt-users] Can't get rid of the 'RT::' in img link

Thu May 8 18:19:48 EDT 2003

Hi,

In RT 3.0.1
Apache 1.3.27
Pelr 5.8.0

I'm getting

<img src="http://RT::167.67.73.53:80/NoAuth/images//bplogo.gif"

and a broken link in every page.

I changed the $WebBaseURL to http://167.67.73.53:80 but it converts it back to include the 'RT::'.

The '//' isn't a problem.  If I paste just

	http://167.67.73.53:80/NoAuth/images//bplogo.gif

it works.  The RT:: is the problem.  

This is a fresh install and I'm a 'newbie' with RT so I may not have something important config'd.  I did download the pdf 3.0 doc and I am reading it.

I was thinking that would be a Perl package reference as in the PerlHandler section, and in the RT_Config.pm the refer to it as a 'Scheme'.  It still shouldn't be in there after everybody on the server gets through with sending it out to the browser, right?

Thanks,

Greg

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, May 08, 2003 2:18 PM
To: B. Ash
Cc: rt-users
Subject: Re: [rt-users] dumpfile-to-rt-3.0 fails with errors. Ayudame

Can you verify that the problem still happens with the current version
of the import/export tools?

On Thu, May 08, 2003 at 12:50:14PM -0600, B. Ash wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> Hi,
> 
> I am getting the following error while trying to upgrade rt2 to rt3,  the
> 
> rt-2.0-to-dumpfile (Version 1.6) works fine, and completes without errror.
> 
> It is when I run
> 
> dumpfile-to-rt-3.0 (VERSION 1.8)  that I get the following error.
> 
> Any ideas what is wrong with my setup.
> 
> rt-2.0.7 to rt-3.0.1
> 
> << output from dumpfile-to-rt-3.0 >>
> 
> tularosa# perl -w dumpfile-to-rt-3.0 /research/common/development/db
> Importing users
> ........................................................................................................
> [Thu May  8 18:39:50 2003] [crit]: Can't load a principal for id  
> (/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
> Importing tickets...t-1
> .t-2
> .t-3
> .t-4
> .t-5
> .t-6
> .t-7
> .t-8
> .t-9
> .t-10
> .t-11
> .t-12
> .t-13
> .t-14
> .t-15
> .t-16
> .t-17
> .t-18
> .t-19
> .t-20
> .t-21
> .t-22
> .t-23
> .t-24
> .t-25
> .t-26
> .t-27
> .t-28
> .t-29
> .t-30
> .t-31
> .t-32
> [Thu May  8 18:40:24 2003] [crit]: What do I do with NewValue for 
> HASH(0x90d8114). It is a HASH at dumpfile-to-rt-3.0 line 346.
> ~ (/usr/local/rt3/lib/RT.pm:228)
> 
> - --
> - ------------------ <-=-> ----------------------
> Benjamin Ash
> Systems Analyst II
> ECE Dept. University of New Mexico   | University of New Mexico, 87131  
> +1 505 277 1082 /Fax +1 505 277 1439 | e-mail: bash at eece.unm.edu
> - ------------------ <-o-> ----------------------
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> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org
> 
> iD8DBQE+uqa7Xkk94+rPTdoRAqC3AJ4jULhqb5PVhnMgMFJZnjovpHAt7QCgueUV
> fZVAeCnDspj/tzNb+i5UtiM=
> =M+DX
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> 
> 
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

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