[rt-users] RT 302pre6: again character enconding errors

[Jesse Vincent]

On Sun, May 11, 2003 at 11:19:41AM +0200, Dirk Pape wrote:
> Hello,
> 
> we see again errors with 8-bit character encoding conversions. But the 
> pattern is defiierent than before. RT behaves well for some time, 
> converting between character set and displaying correctly in the web and in 
> different MUAs.
> 
> Suddenly - after some time apache is running - RT fails with this, and 
> all/many (we do not really know) mails have mangled international 
> characters and even the web display of the tickets are wrong.

Interesting. What perl version? mod_perl, not fastcgi, I presume?
It may be worth double-filtering your RT mail, so you can see if it's
something in a particular message that's doing it.

Thanks for the heads-up. 3.0.2pre6 seems better enough than 3.0.1 that
I'm not going to hold 3.0.2 until we find out what's wrong, but I
definitely get to the bottom of this

	Jesse


> 
> We do not know, what triggers that behaviour, but we will investigate 
> further here and report if we know more.
> 
> This mail is to report the issue early.
> 
> Regards,
> Dirk.
> 
> -- 
> Dr. Dirk Pape (Leiter des Rechnerbetriebs)
> FB Mathematik und Informatik der FU-Berlin
> Takustr. 9, 14195 Berlin
> Tel. +49 (30) 838 75143, Fax. +49 (30) 838 75190
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