[rt-users] 3.0.2pre6

Art Morales ArtMorales at scionpharma.com
Mon May 12 18:29:08 EDT 2003


I upgraded and things seemed to go well, but I get this error when trying to click on a ticket:
 

System error

error: 	 RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) 
	
context: 	 ... 	 	
277: 	 }	
278: 	 	
279: 	 # All errors returned from this routine will be in exception form.	
280: 	 local $SIG{'__DIE__'} = sub {	
281: 	 rethrow_exception( $_[0] );	
282: 	 };	
283: 	 	
284: 	 #	
285: 	 # $m is a dynamically scoped global containing this	
... 	 	
code stack: 	 /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:458
/opt/rt3/share/html/Ticket/Elements/ShowTransaction:40
/opt/rt3/share/html/Ticket/Elements/ShowHistory:62
/opt/rt3/share/html/Ticket/Display.html:37
/opt/rt3/share/html/autohandler:158
	
The raw error:
 

System error

error: 	 RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) 
	
context: 	 ... 	 	
277: 	 }	
278: 	 	
279: 	 # All errors returned from this routine will be in exception form.	
280: 	 local $SIG{'__DIE__'} = sub {	
281: 	 rethrow_exception( $_[0] );	
282: 	 };	
283: 	 	
284: 	 #	
285: 	 # $m is a dynamically scoped global containing this	
... 	 	
code stack: 	 /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:458
/opt/rt3/share/html/Ticket/Elements/ShowTransaction:40
/opt/rt3/share/html/Ticket/Elements/ShowHistory:62
/opt/rt3/share/html/Ticket/Display.html:37
/opt/rt3/share/html/autohandler:158
	
raw error































RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) 


Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
HTML::Mason::Exceptions::rethrow_exception('RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::__ANON__('RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J') called at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm line 458
DBIx::SearchBuilder::Record::AUTOLOAD('RT::Attachment=HASH(0x9803538)') called at /opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x993ff28)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x993ff28)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'ShowTransaction', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /opt/rt3/share/html/Ticket/Elements/ShowHistory line 62
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x99296a4)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x99296a4)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', '/Ticket/Elements/ShowHistory', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /opt/rt3/share/html/Ticket/Display.html line 37
HTML::Mason::Commands::__ANON__('id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8727fdc)', 'id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x8727fdc)', 'id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HTML::Mason::Component::FileBased=HASH(0x8727fdc)', 'id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'id', 134) called at /opt/rt3/share/html/autohandler line 158
HTML::Mason::Commands::__ANON__('id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {...}('HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HASH(0x9776e14)', 'HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HASH(0x9776e14)', 'HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HASH(0x9776e14)', 'HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 296
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 787
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8649bd8)', 'Apache::RequestRec=SCALAR(0x94e8628)') called at /opt/rt3/bin/webmux.pl line 119
RT::Mason::handler('Apache::RequestRec=SCALAR(0x94e8628)') called at -e line 0
eval {...}('Apache::RequestRec=SCALAR(0x94e8628)') called at -e line 0
 
Any ideas?
Thanks!
Art

	-----Original Message----- 
	From: Art Morales 
	Sent: Mon 5/12/2003 6:23 PM 
	To: rt-users at lists.fsck.com 
	Cc: 
	Subject: RE: [rt-users] rt-crontool not working
	
	

	Hi all,
	
	If I try the example on the rt-crontool help, I get:
	
	[Mon May 12 22:32:22 2003] [crit]: Failed to load module RT::Condition::UntouchedInHours. (Can't locate RT/I18N/en_us.pm in @INC (@INC contains: /opt/rt3/lib /opt/rt3/local/lib /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at (eval 1499) line 3.
	) at ./rt-crontool line 137.
	 (/opt/rt3/lib/RT.pm:232)
	
	Does anyone have a current working example?
	
	Thanks!
	
	Art
	
	
	        -----Original Message-----
	        From: a.hinrichsen at gmx.net [mailto:a.hinrichsen at gmx.net]
	        Sent: Mon 5/12/2003 1:54 PM
	        To: rt-users at lists.fsck.com
	        Cc:
	        Subject: RE: [rt-users] rt-crontool not working
	       
	       
	
	        Hi Harald,
	       
	        > I am running RT3.02 beta 6 on Suse 8.0
	        > Trying to use rt-crontool for priority escalation fails, with the following error msg:
	        > [crit]: Failed to load module RT::Condition::UntouchedInHours. (Can't locate Win32/Locale.pm in @INC (@INC
	        > contains: /opt/rt3/lib /opt/rt3/local/lib /usr/lib/perl5/5.8.0/i586-linux-thread-multi /usr/lib/perl5/5.8.0
	        > /usr/lib/perl5/site_perl/5.8.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0
	        > /usr/lib/perl5/site_perl .) at (eval 1493) line 3.
	        > ) at ./rt-crontool line 137.
	        >
	        > Win32?? why this?
	       
	        This only occurs when you call rt-crontool with wrong or insufficient parameters.
	        Check  "rt-crontool -help"  for documentation.
	       
	        Arne
	       
	       
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