[rt-users] Email threading in RT 3.0.2: worse than in RT 2

[Jesse Vincent]

That feature never made it into the RT2 Core. perhaps you were runnning
a third party patch? It's on the vague list for RT3.0.x, but will happen
quicker if someone provides a clean patch.

	-j


On Mon, May 12, 2003 at 05:53:32PM +0200, Dirk Pape wrote:
> Hello,
> 
> in RT 2.0.14 we loved that RT keeps threading information well. It gave 
> "In-Reply-To" an "References" Header correctly to customer and admin 
> emails, so MUAs which support threading, displayed the email correspondance 
> hierarchical.
> 
> Since RT3 the feature has gone. There is always exactly one "In-Reply-To" 
> Header to a artificial message id rt<ticketnr>@<rt-name>, hence threading 
> in MUAs does not work.
> 
> Will you give us the threading feature again?
> 
> Regards,
> Dirk.
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