[rt-users] Queue-rights

Jansen Robert rjansen at vub.ac.be
Tue May 13 11:04:42 EDT 2003


At 4:52 PM +0200 5/13/03, Jonas Lincoln wrote:
>I have the following scenario:
>Management has a lot of projects, 50+. These will each get an own 
>queue. All staff-workers will get rights to work in all queues.
>
>However, I want something to use to show what projects an employee 
>actually works with. This is so that the quick-search and first page 
>won't clog up entirely with uninteresting queues that an employee 
>doesn't work with, but still must be able to handle when necessary.
>
>How do I solve this? Suggestions?
>
>/J
>
>_______________________________________________
>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users
>
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


Construct a search ( The search menu ) where user = username and 
ticket status is open .

Bookmark the "Bookmarkable URL for this search". ( give it a nice name )

Repeat for every user you want a quick search for.

2 cents.

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