[rt-users] rt-mailgate - 404 Not Found ?

[Greg.Hering at bench.com]

Can you browse to the URL you specified on that machine with a local browser or lynx?  Maybe you don't have DNS setup correctly.

What address did you put in the <VirtualHost> section of your httpd.conf file?  I put that same address, port and everything, into the URL in the alias and that worked for me.

Greg



Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805
 

-----Original Message-----
From: Ryan Conley [mailto:rconley at equala.com] 
Sent: Friday, May 09, 2003 4:51 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] rt-mailgate - 404 Not Found ?


Hi all...

I was able to get RT up and running on our system, but rt-mailgate seems
to be having a problem creating tickets, and I haven't been able to make
heads or tails of this error:
________________________________________

An Error Occurred
=================

404 Not Found
________________________________________

The aliases file contains the following:

lan:            "|/opt/rt3/bin/rt-mailgate --queue LAN --action
correspond --url http://helpdesk.equala.com"
lan-comment:    "|/opt/rt3/bin/rt-mailgate --queue LAN --action comment
--url http://helpdesk.equala.com"

Can anyone offer any advice?

Thanks, and have a great weekend...

--Ryan Conley
rconley at equala.com
Anything Email System Development and Administration
A Division of the Equala Communications Group
4801 N. Dixie Hwy.
Ft. Lauderdale, FL 33334
(954) 489-0114 x121
(866) 4-EQUALA x121
(954) 489-1435 Fax
http://www.equala.com


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