[rt-users] rt301 install problem - initializing Db

[Ron Goodwin]

There has to be an easier way.  Like you say, I have had to force the
installation of some modules (eg Apache::Sessions) and it looks like I will
have to go with FastCGI since I cannot get Apache::Request to install.

I know this software is 'free', but it certainly doesn't encourage people to
switch to Linux - it's like going back to my very first DOS machine or
Sinclair ZX80!

Anyway I now have the problem of deciphering the RT_SiteConfig.pm file :)

(Freeware whine complete)
Ron

-----Original Message-----
From: Greg.Hering at bench.com [mailto:Greg.Hering at bench.com]
Sent: Thursday, 15 May 2003 6:23 AM
To: rong at formsys.com; rt-users at lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db


Dear Ron,

	If you think that's something that the module ought to do itself, could you
forward this to CPAN.  They have RT installed at rt.cpan.org.  I almost
submitted a bug report but doublechecked and found it was something I was
doing wrong, so I'm not absolutely positive the public can submit, but it's
worth a try.

	Also (just for info) I found, I think on this list, that changing to
LANG=en_US got some things installing better.  Mine's got 'en_US.UTF-8' by
default and some modules won't install correctly with that setting.

	I found several modules that I had to 'force' or play with and that really
increases the difficulty level of installing RT.  Whining is free, but so is
Perl, so where do we go!

Sincerely,

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805


-----Original Message-----
From: Ron Goodwin [mailto:rong at formsys.com]
Sent: Tuesday, May 13, 2003 9:53 PM
To: rt-users at lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

Just for info.  I noticed while installing the DBI package that it warns the
user to delete the temporary files created before installing DBD::<any>.  I
whacked the build/DBI directory and DBD::mysql built, tested and installed
ok.

Ron

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Matthew Watson
Sent: Friday, 9 May 2003 6:21 PM
To: Ron Goodwin; rt-users at lists.fsck.com
Subject: Re: [rt-users] rt301 install problem - initializing Db


Always try chucking your error into google, its amazing what can be found :)

http://www.mysql.com/doc/en/Perl_support_problems.html

Matt Watson.


--On Friday, 9 May 2003 3:48 PM +0800 Ron Goodwin <rong at formsys.com> wrote:

> After a great deal of hassle installing the dependent perl modules, I
> finally installed rt then in the 'make initialize-database' I get the
> error...
>
> Password: /usr/bin/perl: relocation error:
> /usr/lib/perl5/site_perl/5.6.1/i386-linux/auto/DBD/mysql/mysql.so:
> undefined symbol: mysql_init
> make: *** [initialize-database] Error 127
>
> I have searched the list archives but the 2 similar problems I found
> (Mar/May 2003) had no replies.  Does anyone have any idea?
>
> I did notice that following the 'make install' it says to edit
> RT_SiteConfig.pm, but in the RT3 Draft Manual that step comes after
> setting up the Db.  RT_SiteConfig.pm is empty on installation, so
> wondered if this was the problem????
>
>
> Ron Goodwin
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


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