[rt-users] RT2: Killing Tickets & sending emails?

Jesse Vincent jesse at bestpractical.com
Fri May 16 15:18:30 EDT 2003


Have a look through the archives for a tool to remove dead tickets from
the database.


On Wed, May 14, 2003 at 04:59:11PM -0400, Glenn Sieb wrote:
> I have a queue that's been dead for a while, and we want to just clean the 
> queue out--I'd like to somehow kill the tickets without sending any 
> notification to the users who requested them. Does "kill"ing the ticket do 
> that? or making it "dead"?
> 
> Thanks,
> Glenn
> 
> ---
> Glenn E. Sieb
> System Administrator
> Lumeta Corporation
> +1 732 357-3514 (V)
> +1 732 564-0731 (Fax)
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

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