[rt-users] patch to enable email threading with RT 3.0.2

[Jesse Vincent]

> I'm going to try to implement this.  Additionally, each message should
> have as its first reference the "true" message-id of the first
> transaction in the ticket, so all the different scrip-specific subtrees
> will be threaded together at the top level by smart mailers.
> 
> I'm going to punt, for now, on dealing with references to correspondence
> that's not cc'ed to the ticket.  It's not obvious to me whether I'll
> want to go back and do that later, but it shouldn't be too hard if it
> seems warranted.  In the case of a ticket being generated by a reply to
> a previous thread, the first reference will at least attach it to that
> thread.

That works for me. It may be worth considering the case of merged
tickets.

	j


> -Dan

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