[rt-users] RTFM installation question

[Greg.Hering at bench.com]

Separate the pieces.

Unix account: root
	This is what you have passworded.

MySQL account: root, 
	also root@<domain>, like 
		root at localhost, 
		root at my.machine.com
	NOT passworded, or you couldn't have pressed enter.

RT account: rt_user (created in MySQL by RT install)
	Default password 'rt_pass'

WebRT account: root
	Default password 'password'

root at localhost is a MySQL account.  If you just pressed enter during the RT3 install then your MySQL root user does not have a password.

And (as Jessie also pointed out) that is the rt_user in RT3, and the password is defaulted to 'rt_pass' in the RT_SiteConfig.pm, unless you changed it.

"The love of root is the money of much evil, ...or something like that."

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805
 

-----Original Message-----
From: Mike Stanczyk [mailto:stanczyk at pcisys.net] 
Sent: Wednesday, May 21, 2003 2:41 AM
To: Hering, Greg
Subject: RE: [rt-users] RTFM installation question



On Tue, 20 May 2003 Greg.Hering at bench.com wrote:

> Dear Mike,
> 
> If you installed MySQL without a password, then don't you mean that
> 'root at localhost' doesn't have a password?

No, I'm sure that root has a password. ;-)  But when the rt3 install
asked for a password, I just pressed enter.  Works fine.

> The error message says that 'rt_user at localhost' failed with no password.
> Look in your RT_SiteConfig.pm file for the RT user password.  It defaults
>  to 'rt_pass'.

Hmmm.  I'll try to check that before I leave for a long weekend.
Thanks!

Mike