[rt-users] Remaining issues in RT 3.0.2's handling of international characters

[Iván Builes]

RT: 3.0.2pre6
OS: RedHat 8
Apache: 1.3.27
modperl: 1.27
MySql: 4.0.12
Perl 5.8.0
LANG=es_ES.UTF-8

Our RedHat 8 box is installed in spanish and we have problems receiving 
international characters too.  We  have seen also weird characters in 
our man pages, so we went to RedHat's FAQ and got suprised with lots of 
UTF-8-related problems reported. Changing LANG  to es_ES solves the 
funny chars while reading man  pages, but RT still displaying wrong 
codes instead of, for example, every accented vowel.
Does anyone has tried to use a perl CGI to send the e-mail to a RT 
queue?  We have recently made one  for handling the submission in two 
steps. When the user submits the form the CGI shows the info typed by 
the user giving the oportunity of going back or doing the final submit. 
While doing some tests of the script I realized that  the perl CGI was 
having   the same problem RT has. Almost all the tests were done with 
Internet Explorer 6, but when switching to a Linux SuSE 7.3 box, there 
is no problem sending email (with Netscape Messenger 7) to a queue or 
using the browser (Opera 6.01 or Netscape 7) to do it with the perl CGI.

Does this rings a bell to someone?


-- 
Iván Builes Victoria
http://rincon.uam.es/dir?cw=691366577148437