[rt-users] Cannot access the RT interface

[C. T.]

Hi all,

I am getting this error after an upgrade from 2.x to 3.02.  This error 
appears in Mozilla when attempting to access RT via the web interface.  
Any ideas what I can do about it?

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error:       Insecure dependency in mkdir while running setgid at 
/usr/lib/perl5/5.6.1/File/Path.pm line 137.
context:      
...      
181:      # Mason exception and placed in the {prepare_error} slot. exec()
182:      # will then trigger the error. This makes for an easier new + exec
183:      # API.
184:      local $SIG{'__DIE__'} = sub {
185:      rethrow_exception( $_[0] );
186:      };
187:      
188:      eval {
189:      # create base buffer
...      
code stack:      /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:185
/usr/lib/perl5/5.6.1/File/Path.pm:137
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Compiler/ToObject.pm:96
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:324
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:201
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:166
/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:265
/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:343
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:232
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:226
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/CGIHandler.pm:87
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/CGIHandler.pm:70
/opt/rt3/bin/mason_handler.fcgi:42


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Thanks in advance for any help.

Colin Tisdall
OEone Corporation