[rt-users] Mail not sent to "non-standard" address

[Phil Homewood]

Michael Madore wrote:
> We are using RT 2 and are having a problem with correspondence not being 
> sent to one particular user.  The user has a "non-standard" e-mail 
> address of the form "user at sita.aero".

On what basis do you say this is "non-standard"?

> Is there any reason why rt would 
> fail to send mail to an address of that form?  We are able to send mail 
> to the user outside of request tracker with no problems.

Check your RT logs, and your mail logs.
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