[rt-users] [RT3] Splitting Modify Ticket Rights

[Emile Coetzee]

We have a development and a QA department. What I'd like to do is let the
developers post their comments when fixing bugs, and log their time etc.,
but i only want the QA people to have permission to actually mark it as
resolved (once they've confirmed the fix). Is there a way I can split the
Modify Ticket rights up?

Regards
Emile

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Emile Coetzee
ExiNet/Eduflex
Tel: +27 21 448 4678
Fax: +27 21 448 4620
Cell: 082 3312160
www.exinet.co.za