[rt-users] Re: [rt-devel] RT 3.02, Perl 5.6.1 and Unicode - any chance?

[Stefan Seiz]

On 25.5.2003 0:18 Uhr, Jesse Vincent <jesse at bestpractical.com> wrote:

>> For instance I have Set($EmailOutputEncoding , 'iso-8859-1'); and when I
>> email a ticket which contains umlauts (öäü), they seem to be encoded in
>> utf-8 but get sent with an iso-8859-1 header (as instructed by
>> $EmailOutputEncoding). When I switch my Email-Client's Charset to utf-8,
>> that message displays umlauts correctly.
> 
> Known bug. It's the "big" item I want to fix before 3.0.3. There's no
> way that mail containing both thai and german can be encoded as
> iso-8859-1, to the best of my knowledge.   Should RT obey the user's
> wishes and garble mail or should it try to be "smart" and force it to
> utf-8?

Definitely it should use utf-8. Tere is no way this'd work in iso-8859-1. I
only meant since it didn't seem to be iso in my case but rather utf-8 with a
wrong header, i expected it could have worked.

When you say "known bug", is there any place i can broswse those known bugs
so i don't ask the list if it is known?

>> So my question is:
>> Is there any chance of getting the Email-Encoding right while using Perl
>> 5.6.1?
> 
> There's a chance, but I can't promise anything.

Ok, thanks Jesse! I knock on wood (actually aluminium in the moment) ;-)

--
Stefan Seiz <http://www.stefanseiz.com>
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