[rt-users] newbie-ish question: bccing

Joseph Birthisel jbirthisel at verio.net
Tue May 27 15:52:01 EDT 2003


I am using RT in a way that sort of replaces a mailing list. I need email
sent to documents at mydomain.com (the correspondence address listed in
config) to send email no only to the standard watchers but also bcc a list
of people. Trying to do:

requestor -> majordomo address -> rt at mydomain.com

builds a ticket but does not email the requestor back because it doesn't
want to start a mail loop. Is there a simple way to make sure mail sent
into and out of RT is bcced to this list of addresses?





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