[rt-users] Ticket Content Blank When Request is Aliased

[Derek Buttineau]

Odd problem here with RT3,  not sure why it's happening.. might have 
missed something obvious.

I have an alias to the rt-mailgate program setup on our websever, when I 
send directly to the alias to the mailgate (ie 
support at strider.csolve.net) the ticket creation works like a charm as 
intended.

However, if I send to an alias that directs to 
support at strider.csolve.net, the ticket gets created but the body of the 
ticket is completely blank.  I'm not sure why that is happening.

Any suggestions on what might be causing this?

Derek