FW: [rt-users] import from rt2

[Cassily, Ryan]

Thanks a bunch!  The perl statement worked.

Now I'm having a problem with the dumpfile-to-rt-3.0.  The users import correctly but I get the following error on the groups:

Importing groups
g[Thu May 29 13:30:15 2003] [crit]: No such pseudo-hash field "HASH(0x8ca53a0)" at dumpfile-to-rt-3.0 line 131.
 (/opt/rt3/lib/RT.pm:228)

Thanks in advance...

-----Original Message-----
From: mixo [mailto:mixo at beth.uniforum.org.za]
Sent: Wednesday, May 28, 2003 9:25 AM
To: Cassily, Ryan
Subject: Re: FW: [rt-users] import from rt2


Try :

   perl rt-2.0-to-dumpfile

instead. Or, change the permissions on the script like
 
  chmod +x rt-2.0-to-dumpfile

then, you can

          ./rt-2.0-to-dumpfile

  
Cassily, Ryan wrote:

>Thanks to everyone for directing me to the import tool.  I'm newbie so I apologize for the follow-up question, but I'm stuck.
>
>I am having a permissions problem when running rt-2.0-to-dumpfile.
>
>./rt-2.0-to-dumpfile: bad interpreter: Permission denied
>
>I am running the script as root and have also tried to chown the file to the owner of the database, su to that user, but get the same error.  Any ideas?  Thanks.
>
>-----Original Message-----
>From: Cassily, Ryan 
>Sent: Tuesday, May 27, 2003 6:07 PM
>To: Rt-Users at Lists. Fsck. Com (E-mail)
>Subject: [rt-users] import from rt2
>
>
>I am trying to import the database from an rt2 machine to an rt3 machine.  I used the following commands:
>
>./mysqldump -Fl --opt -u root rt2 > rt2-backup-file.sql
>./mysql -u root rt3 < rt2-backup-file.sql
>
>Now when I logon to the rt3 website as root, I do not get any priviledged options and cannot even change my password.  I can log into rt3 as a regular user also, but there are no queues, etc.  All the tables seemed to have imported successfully when I do a shell>mysqlshow rt3.  Thanks in advance for your help.
>
>
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>  
>