[rt-users] Problem with RTConfig

[Ada Hui]

Dear Tony, Phil and all the list members,

I still haven't got the problem of e-mail fixed. I have changed localhost to 
my URL in RT config file as you told me. But it doesn't work. And i search 
the list find someone say
1) Create  "ln -s /opt/rt3/bin/rt-mailgate rt-mailgate" in /etc/smrsh/ dir.
2) Change the "Everyone" group to have access to creating a ticket.

But I still can't make my mail work. Do anyone have any idea? And by the 
way, where should i see the log to trace the problem?

And I still can't solve the problem of the quick search link on the home 
page.
When i click on the queue names on the quick search part of the home page,
it gives me the following error. I do tried to search the list and saw 
someone talk about this with earlier version, but i can't find the solution. 
I'm working with 3.0.5, redhat9. Please kindly give me some help as i have 
spend a lot of time in it but still can't make my RT working probably. 
Thanks a lot!!!!!!

System error
error:  Assertion flags == 0 failed: file "Storable.xs", line 2336 at
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/_freeze.al)
line 282.

Stack:
[../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/_freeze.al):282]
[../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/nfreeze.al):270]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]
[/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1068], at
/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm line 21
context:
...
187:  # whether they should generate a full stack trace (confess() and
cluck())
188:  # or simply report the caller's package (croak() and carp()),
respectively.
189:  # confess() and croak() die, carp() and cluck() warn.
190:
191:  sub croak { die shortmess @_ }    //THIS ONE IS HIGHLIGHTED
192:  sub confess { die longmess @_ }
193:  sub carp { warn shortmess @_ }
194:  sub cluck { warn longmess @_ }
195:
...
code stack:  /usr/lib/perl5/5.8.0/Carp.pm:191
g ../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/logcroak.al):66
g ../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/_freeze.al):283
g ../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/nfreeze.al):270
g /usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21
g /usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507
g /usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1068
g
raw error

Best Regards,
Ada

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