[rt-users] RT3.0.6 and LDAP

[John Jasen]

On Tue, 4 Nov 2003, Tim Stoop wrote:

> Hi people,
> 
> I've got most of it working now, the only thing I need is an autohandler that 
> works for 3.0.6. I have one that works for 3.0.4 (at least, I trust John 
> Jasen that he sent the working files to the list ;-)), but I can't get it to 
> work with 3.0.6.

been a bit busy ... I will confirm that I sent you the right autohandler 
when I get a break.

> So, LDAP authentication works, but now, how do I make RT understand it? I'm 
> not a Perl-monger, I can read it a bit, that's all. I hope someone can help 
> with this.

RT ... at least in what I've created, autocreates an RT (mysql) account 
for the user, leaving the password auth to apache (which leaves it to 
LDAP).

In my config, the user does not automatically have the "let this user be 
granted rights" box checked, and thus can't get very far. You may also 
have to specifically grant them access to queues.