[rt-users] Cannot create a new ticket by mail

[Harald.Volz at unibas.ch]

Hi List,
I have a problem with rt3.0.6 on Redhat 9.0. I can reply to an existing ticket
by mail but not open a new one by mail. The mail is not delivered by rt-mailgate.

Trying manually leads to the same error:
++++++++++++++++++
cat /tmp/test.test| /opt/rt3/bin/rt-mailgate --queue test --action correspond
--url http://www.mybox.dum/ --debug
Connecting to http://www.mybox.dum//REST/1.0/NoAuth/mail-gateway at
/opt/rt3/bin/rt-mailgate line 444, <> chunk 1.
temporary failure
RT server error.
 
The RT server which handled your email did not behave as expected. It
said:
 
temporary failure
++++++++++++++++++++++
For testing purposes I allowed everybody to create a ticket but this did not help.

I am using:
perl 5.8.0
sendmail 8.12.8

any help or hint is welcome.

kind regards
harald volz


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