[rt-users] Re: [rt-devel] Autotake, autoopen and the ordering of events.

Guillaume Perréal perreal at lyon.cemagref.fr
Thu Nov 6 11:14:42 EST 2003


J. Sloan a écrit :

>3.  Find some way for ProcessTicketBasics to know when a field it wants to
>change has changed between when the update was submitted and when it comes
>to set the value.  Something of the lines of 'set value to newvalue if
>value is still oldvalue, otherwise bail and moan that a scrip has been
>fiddling with value'.
>
I patched Update.html with this approach, considering only the "owner" 
field when it was "Nobody" (as this is the only condition when an 
"AutoTake" could take place).

-- 
Guillaume Perréal.

Responsable informatique,
Cemagref, groupement de Lyon,
France.

Tél: (+33) 4.72.20.87.87.
Fax: (+33) 4.78.47.78.75.
Site: http://www.lyon.cemagref.fr/





More information about the rt-users mailing list