[rt-users] RE: Problem with CC on ticket creation

[Phil Homewood]

Marshall, Darren wrote:
> When I create a ticket and attach a file, the ticket gets created and
> people in the Cc and AdminCc list get copied however the attachement
> doesn't seem to get attached to the ticket nor do people on the CC lits
> get the attachement.

The template you're using to send to the CCs doesn't include the
necessary RT-Attach-Message header magic, at a guess.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
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