[rt-users] occasional "Unsupported conversion" error in autohandler

rt at mas.ml1.net rt at mas.ml1.net
Thu Nov 13 13:35:54 EST 2003


--On 13 November 2003 13:20 -0500 Jesse Vincent <jesse at bestpractical.com>
wrote:

> On Thu, Nov 13, 2003 at 12:44:03PM +0000, rt at mas.ml1.net wrote:
>> 
>> I changed @LexiconLanguages to en only, @EmailInputEncodings to
>> iso-8859-1 and us-ascii, and @EmailOutputEncoding to iso-8859-1.
>> Neither I nor anyone else will be creating tickets in anything but
>> English, so I've tried to turn off utf8 stuff everywhere I can. Is
>> there anything else I can to do to make sure that RT isn't using UTF
>> characters? Because that's really what I want.
> 
> Rewrite all of RT. RT uses UTF8 internally as a canonical format for
> _all_ data.

Ouch. Looks like I'll have to look more seriously into upgrading my Perl.

Incidentally, could this be mentioned somewhere in the README? If you
were to include in the section where it says RT is unsupported on Perl
5.6 a few more details about why, such as that Perl 5.6 has bad UTF8
support and RT uses UTF8 for everything, that would be (for me, would
have been) a big help.

Thanks.

michael




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