[rt-users] RT 1.0.7 --> 3.0 on Mac OS X 10.3

[Kevin Murphy]

We use RT 3 on OS X 10.2.  I was able to get it working using the 
official instructions and Google.  I wound up compiling Perl 5.8, 
Apache 1.3.28 and mod_perl 1.28 from source, which was intimidating at 
times but possible using the standard installation and configuration 
docs.

***(send)mail integration was by far the worst part for me.***   If you 
are experienced with a mail server (I am not), this may go a lot 
smoother for you.  Bleah.   I still shudder when I think about my epic 
battles with smrsh.

-Kevin Murphy

On Thursday, November 13, 2003, at 03:22 PM, Peter Kerns wrote:

> We have been running RT 1.0.7 for more nearly 4 years without a hitch. 
>  Thats great, but now we are way behind the times.  I would like to 
> install RT 3 on a new Mac OS X 10.3 system.
>
> - Has anyone installed RT 3.0 on Mac OS X 10.3 (or 10.2) that is 
> willing to give me a step-by-step list of instructions?  In reading 
> through the install steps, it appears that many options may need to be 
> changed specific to Mac OS X.
>
> - Is there a migration tool or set of instructions for importing the 
> data from RT 1 to 3?
>
> Thanks,
> Peter Kerns
> kerns at curis.com