[rt-users] are Attachment records necessary?

Jim Rowan jim.rowan at starcore-dsp.com
Fri Nov 14 12:50:05 EST 2003


You might want to look at one of the RT import scripts for guidance.  I
did something quite similar to what you are doing and found that using
it as a basis for my custom import script was far more effective than
writing it from scratch.  (Notwithstanding the fact that I did end up
replacing most of it.)  You can definitely use the existing classes to
create things with specific ticket numbers.

Jim Rowan




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