[rt-users] can't view 'killed' tickets but they're in the DB

Phil Homewood pdh at snapgear.com
Sun Nov 16 17:31:07 EST 2003


Brett Dikeman wrote:
> Someone just noticed that we can't view dead/killed tickets in our system.

Working as designed. Killed tickets are effectively "deleted",
and should not be returned in any search.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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