[rt-users] Re: Case-only change of queue name

[Matthias Juchem]

On Monday 17 November 2003 12:39, rt-users-request at lists.fsck.com wrote:
> Date: Mon, 17 Nov 2003 08:22:47 +1000
> From: Phil Homewood <pdh at snapgear.com>
> Subject: Re: [rt-users] Case-only change of queue name
> To: rt-users at lists.fsck.com
>
> Matthias Juchem wrote:
> > The queue name is 'General' and I want it to be 'general'.
> >
> > If I want to change it, the WebGUI says that the value for the queue name
> > is not allowed.
>
> Queue names are case-insensitive, and it thinks you're changing
> the name to one that already exists. That could be seen as a bug,
> but probably not one likely to be fixed in a hurry.
>
> As a workaround, you might be able to change the name from "General"
> to "general1" and then to "general".

Yes, that's what I have done. But I guess some people get confused because the 
direct way does not work.

Regards,
 Matthias