[rt-users] 3.0.7 upgrade problems

Larry Rosenman ler at lerctr.org
Mon Nov 17 22:48:54 EST 2003



--On Monday, November 17, 2003 22:43:38 -0500 Kevin Murphy 
<murphy at genome.chop.edu> wrote:

> Yes, a full 'stop', then a 'start'.  I also notice that the "10 highest
> priority tickets I requested..." section is blank on the home page.  I
> haven't looked at the logs yet ....
I had this happen, and the issue was the typo in the PostgreSQL upgrade.

I had to UNDO the drop column, redo the update statement using the corrected
btrim.

LER

>
> -Kevin
>
> On Monday 17 November 2003 10:29 pm, Jesse Vincent wrote:
>> You've stopped and started apache fully?
>>
>> On Mon, Nov 17, 2003 at 09:39:14PM -0500, Kevin Murphy wrote:
>> > Hi,
>> >
>> > I upgraded to 3.0.7rc1, and now users can't take tickets (they
>> > experience a system error, described below).  I upgraded to 3.0.7, and
>> > the same error occurs.  I am using PostgreSQL 7.3.4, Apache 1.3.28,
>> > mod_perl 1.28, Mac OS X 10.2.8, with all RT dependencies up to date
>> > (e.g.
>> > DBIx::SearchBuilder 0.94). Additional note: I followed the directions
>> > in the UPGRADING document, with the exception that I added a
>> > semi-colon to the third postscript-specific line.
>> >
>
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>



-- 
Larry Rosenman                     http://www.lerctr.org/~ler
Phone: +1 972-414-9812                 E-Mail: ler at lerctr.org
US Mail: 1905 Steamboat Springs Drive, Garland, TX 75044-6749
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