[rt-users] Re: critical bug with german letter' (Intern)

[ronny.pettersen at telenor.com]

I had mySQL 3.23, so I upgraded to MySQL 4.0.16.
I also reinstalled rt-3.0.7.
(rm -Rf rt3; make testdeps; make install; make dropdb; make initialize-database)

Created a ticket with the 3 norwegian special characters, and I get the same result as before.
Tested on IE and Opera - same.

MySQL 4.0.16
Apache 2.0.40
Perl 5.8.0
FastCGI 2.4.0
RT 3.0.7_01


Regards,
Ronny Pettersen

btw:
I have an other install running mysql 3.23 and RT-3.0.6 where I can get it working by 
making sure not to add a comment to a ticket after httpd restart (2nd comment will be wrong).
If i create a ticket, the comments to this and all other tickets are encoded just fine.


-----Original Message-----
From: rt-users-bounces at lists.fsck.com
[mailto:rt-users-bounces at lists.fsck.com]On Behalf Of Jesse Vincent
Sent: 19. november 2003 06:12
To: Andreas Falk
Cc: rt-users at lists.fsck.com
Subject: Re: SV: [rt-users] Re: critical bug with german letter'

On Tue, Nov 18, 2003 at 04:06:01PM +0100, Andreas Falk wrote:
> We have the same problem with the swedish åäö ÅÄÖ.
> 
> Here's one ticket that have this problem:
> http://rt3.fsck.com/Ticket/Display.html?id=4365

So. The reason rt3.fsck.com exhibits this bug is because it's running on
perl 5.6.1. Perl 5.6.1 is non-supported for RT and known to break on
non-ascii characters.  We haven't been able to reproduce this problem
on perl 5.8.x.  If you can do so, the way to get RT fixed is to extend
the test suite to show off the problem. If you can send us a patch for
the test suite that fails due to this bug, then we've got something to
work from to fix.

	Best,
	Jesse

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.