[rt-users] bookmark for query with "or" condition

[Robert Spier]

At Mon, 17 Nov 2003 14:27:27 -0500,
Roderick Schertler wrote:
> Is there a way to do a query which has an "or" condition?  I want to
> bookmark a search which shows all tickets in a particular queue with
> priority 99 or with no owner.
> For my purposes I don't mind if I have to construct the URL for the
> query by hand (rather than using the web interface to build it up).

The underlying search system supports this:

   ( Owner = "nobody" OR Priority = "99" )
     AND Queue = "somequeue" AND (Status = "new" OR Status = "open" )

but it is not exposed at the Tickets/Search.html level right now.
(For complicated historical reasons that involve a complete rewrite of
how that page works.)

You can write small custom bit of Mason code to do a custom report to
spit out the information you need.

-R