[rt-users] RT2 + stats package + fastcgi

Ian Gilmour ian.gilmour at ffei.co.uk
Wed Nov 26 03:24:07 EST 2003


Only because it looked like I had to at least get the RT1 data into an RT2
database, even if I want to use RT3 (which I haven't discounted yet).

The perl packages required look pretty similar for both.

I also thought I could get away from having to manually install a recent
version of Mysql (RT3 README says it requires version 4.0.13). RT2 only
requires version 3.23.38 or later (Mandrake 9.1 comes with 4.0.11) - so I
figured that saved me having to install Mysql from source (potentially
problematic - I've never done it), or binary (potentially unoptomised for my
system). I already have a working mysql on the system - why change it if it
ain't broke.

Installing it also looked like a good way of checking the data transferred
across correctly after using the import script.

RT2 also seemed to fit our immediate requirement of supporting attachments.

What are the advantages in going to RT3 over RT2? (Links to comparisons
between the 2 gratefully accepted - web gui speed, minimum system
requirements [cpu speed, RAM], etc.) 

What are the negatives in going to RT3?

I may go to RT3 eventually, but I thought I'd at least evaluate RT2 before
doing the extra work.

cheers,


Ian
> -----Original Message-----
> From: Phil Homewood [mailto:pdh at snapgear.com]
> Sent: Tuesday, November 25, 2003 10:45 PM
> To: 'rt-users at lists.fsck.com'
> Subject: Re: [rt-users] RT2 + stats package + fastcgi
> 
> 
> Ian Gilmour wrote:
> > So I've just started evaluating RT2 running on Mandrake 9.1 
> using fastcgi
> 
> Any reason you're starting with another old version instead of RT3?
> -- 
> Phil Homewood, Systems Janitor, http://www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - Custom Embedded Solutions and Security Appliances
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at 
> http://fsck.com/rtfm
> 

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