[rt-users] RT3.0.6 Install, Web Interface Problem. Sol8

[Lisa_Lagergren at national.com.au]

Hi,

I'm trying to install RT 3.0.6 on a Solaris 8 machine.

The problem is that when I try to open the RT web interface, it is
displaying a mess
of (code?) preceded by the copyright message.  A few elements, a button on
the
main page, some links on the Admin/index page, indicate that RT is in there
somewhere
but getting garbled.  There are some HTML tags in there, but it seems to be
missing a
lot.

All the elements appear to be correctly installed, I've compiled Apache
(1.3) with
mod perl (1.29), configured httpd.conf as per the documentation with user
and group www,
and a Virtual Host definition for RT.  I've fiddled with adding / and
/index.html to the URL,
all with no effect.  I've also tried recompiling Apache and reinstalling
RT.
I've double checked Site_Config.pm, but can't see anything obviously wrong.

My current guess is that this is a Mason problem, or one of the other
modules involved
in HTML generation , but I'm not familiar with either Mason or Perl in
general so I'm not
sure what to do about it.  Before installing RT I replaced the Solaris
default with
perl 5.8.0, and installed Mason 1.23 along with the other required perl
modules
manually because this machine doesn't have internet access.

All suggestions much appreciated.

Thanks,
  Lisa.



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