[rt-users] quick trick: "RT at a glance"
Ruslan U. Zakirov
cubic at acronis.ru
Thu Oct 2 04:39:54 EDT 2003
I and our users vote for Priority field at home page.
So we vote for inclusion it in mainline.
John Jasen wrote:
>If you don't like the default index.html "RT at a glance" page (for
>example, we wanted more information from " 10 highest priority tickets I
>own..." and " 10 highest priority tickets I requested..."), you can modify
>what they display based on the various Elements called.
>
>For example, we wanted Priority and Due Date listed for tickets we owned:
>
>go to $RT_DIR/share/html/Elements and make the following changes:
>diff MyTickets MyTickets-premod
>31,32d30
>< <TH ALIGN=LEFT><&|/l&>Due Date</&></TH>
>< <TH ALIGN=LEFT><&|/l&>Priority</&></TH>
>64,69d61
>< <TD>
>< <%$Ticket->DueObj->AsString%>
>< </TD>
>< <TD>
>< <%$Ticket->Priority%>
>< </TD>
>
>We also wanted more info on tickets we opened:
>
>diff MyRequests MyRequests-premod
>32,33d31
>< <TH align=left><&|/l&>Due Date</&></TH>
>< <TH align=left><&|/l&>Priority</&></TH>
>64,69d61
>< <TD>
>< <%$Ticket->DueObj->AsString%>
>< </TD>
>< <TD>
>< <%$Ticket->Priority%>
>< </TD>
>
>Hope someone finds this useful!
>
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>
>
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