[rt-users] Email not arriving at RT

[John Jasen]

On Thu, 2 Oct 2003, Strange, PJ (Philippa)  wrote:

>    ----- The following addresses had permanent fatal errors -----
> "|/opt/rt3/bin/rt-mailgate --queue general --action correspond"
>     (reason: Service unavailable)
>     (expanded from: <rt at pip.itd.rl.ac.uk>)
> 
>    ----- Transcript of session follows -----
> smrsh: "rt-mailgate" not available for sendmail programs (stat failed) 554
> 5.0.0 Service unavailable

you probably need to link /path/to/rt-mailgate to /etc/smrsh/rt-mailgate