[rt-users] ParseNewMessageForTicketCcs

[Boris-Michel Deschenes]

Hey guys, we are at least two on this list trying to get this to work but we
can't find the problem, I'd really like to know if anybody is able to use
this feature from the RT_SiteConfig.pm which automatically parse the CC
field from the requestor email and add these people as CC for the ticket... 

RT_Config.pm:Set($ParseNewMessageForTicketCcs , true);

If you have this working please let me know, I'm using 3.0.4 and I can't get
anybody to be added automatically as ticket CC...

thanks a lot guys...

Boris